• 06 Jun, 2025
  • Travel tips

After choosing to reserve your flight with Jetstar, if you are unsure about your travel plans, if there are any changes to the scheduled date, or if it has been cancelled, then you can plan to cancel or change your scheduled flight according to your needs. Along with all the beneficial services, Jetsatr allows you to cancel or change your scheduled flight. There are different ways through which you can further proceed with the process for the flight change or cancellation; you can choose any of your preferred modes from the following, respectively. You can cancel or change your Jetstar flight through the airline's website, by speaking to the agent directly over the phone, or at the counter.

What is Jetstar's flight change policy?

Before further choosing your preferred mode to reschedule your flight, you need to know that there are specific policies that you need to know before proceeding with the Jetstar flight change process. Thus, Jetstar's flight change policy depends on factors such as the fare type and when the change is made. To learn the following rules, follow the Jetstar flight change policy and get further updates. 

  • If you rescheduled your Jetstar flight within 24 hours, you may not have to pay the flight change fee, which depends on the fare type. 
  • Once you have booked your Jetstar flight through the travel agent, you must contact the agent for any changes to your flight, as the airline will not consider any further changes. 
  • If you made the changes on the same day, you must pay the airline's additional fee. 
  • Even if a change fee doesn't apply, a fare difference may be charged if your new flight is more expensive than your original flight. 
  • You'll need to contact Jetstar for changes to departure or destination airports, fare types, or transferring your booking. 
  • Changes can be made before the scheduled flight opens for check-in at the airport.         

How can I reschedule my Jetstar flight online?

As discussed earlier, you can reschedule your flight with Jetstar differently. Thus, if you change your scheduled flight with Jetstar online, you can head to the airline's official website and change your flight accordingly. To learn how to reschedule a Jetstar flight online, go through the information below and proceed accordingly. 

  • Go to the Jetstar website (Jetstar) or mobile app and locate the "Manage booking" or "Change booking" section.
  • Provide your booking reference number and the passenger's surname.
  • Select the "Change flight" option to modify your flight.
  • Make any needful changes to your flight, including date, time, and other information.
  • Double-check your changes before confirming them and paying any associated fees.
  • If applicable, pay for the changes through the payment gateway provided on the Jetstar website or app.
  • You will get a confirmation message with a code and your registered contact details. 

What are the fees for changing a Jetstar booking?

When changes to the flight are made after the booking is confirmed, the airline must pay a specific fee. The Jetstar flight change fee is for modifying the booking details. Thus, the Jetstar flight change fee for domestic flights is $70, and for international flights it is $80, respectively. However, the cost can vary based on when the change is made, whether on the day of departure or more than 30 days in advance. The flight change fee is per person, per flight, and you may also be charged a fare difference if the new flight costs more than the original flight. To bring together more information about the airline's flight change fee and other details, contact the Jetstar live representative and get assistance. 

Can I cancel a Jetstar flight and get a refund?

Yes, you can cancel your Jetstar reservation and receive a refund from the airline. The refund tends to depend on the fare type and the time you cancel your flight. If you are eligible, you will get a refund for the flight online through the airline's website. Thus, to know how to cancel a Jetstar flight and receive a refund, follow the instructions below and get further updates. 

  • Log in to your account on the Jetstar website or app, or navigate to the "Manage My Booking" section.
  • Locate the flight you wish to cancel using your booking reference or other details. 
  • Click on the option to cancel your booking. And select the reason for the flight cancellation.
  • Go through the cancellation information and place your request to get a refund. 
  •  The system will calculate the potential refund value and any applicable fees. 
  • Depending on the fare type and cancellation policy, you may receive a full or partial refund, or a credit towards future travel. 

How do Jetstar travel vouchers work after cancellation?

After the Jetstar flight cancellation, the airline may provide travel vouchers. You will receive a credit voucher for the value of the original flight, which includes any in-flight extras, such as meals, baggage, or a seat. You can use the vouchers as per your requirements and preferences. Thus, the vouchers are valid for three years after expiration and can not be utilized further for future Jetstar flights. You can redeem the vouchers through the Jetstar Airlines official website or by contacting the Jetstar contact support team. You have to use the voucher within the timeline, and only you can use it, as the vouchers are not transferable. 

What is Jetstar's no-show policy?

Jetstar's no-show policy applies when passengers fail to show up for a flight without cancelling the reservation in advance. All flights on that ticket, including the connecting or return flights, will be automatically canceled. You rebook and pay any applicable fees or fare difference for the next available flight. You should further update Jetstar before your scheduled flight's departure, or you could lose your ticket payment. Thus, the airline's no-show policy tends to depend on the fare type and route, and you may be further charged a no-show fee if any changes do not appear for your flight departure.