• 06 Jun, 2026
  • Travel tips

Wish to Obtain Jetstar FareCredit Voucher instead of Refund? Here's a detailed Guide to Get It

Travel plans can often change due to unforeseen events, and travelers usually end up losing what they have invested. Jetstar has recognized this issue and offers an optional but essential add-on service that helps travelers avoid losing the value of their flight ticket. It covers the full value of your ticket, including any additional services you purchased. Though it significantly benefits travelers, most don't know much about it, and many get stuck on whether it is better than a refund. Ahead, we will thoroughly discuss Jetstar's travel credit and cover other important details about the airline, including its rules, use, and key advantages that make it a truly valuable add-on service. Thus, carefully navigate the upcoming sections to gather important information about Jetstar FareCredit. 

What is Jetstar FareCredit? 

Jetstar introduces its FareCredit, an add-on service that can be purchased at the time of booking to gain enhanced flexibility. By adding this, you can stay relaxed, as even if your plans change in the near future, you will be free to modify your bookings. No matter the reason for your cancellation, no questions will be asked, and this applies to both domestic and international routes. Once you cancel, the airline offers you a credit voucher for the value of your purchased fare, along with any add-on services that you bought with your previous booking. 

Rules & Regulations of Jetstar FareCredit

There are also rules and guidelines governing Jetstar FareCredit and its use, and as a traveler interested in this service, it is important to familiarize yourself with them. Therefore, follow these guidelines to ensure a streamlined experience when using Jetstar FareCredit. The pointers below will explain the rules:

  • When making reservations, you will have the option to purchase FareCredit before making the final payment, and once purchased, it will automatically be applied to your entire booking and passengers. 
  • FareCredit will not include the costs of FareCredit, business-class upgrade, travel insurance, car hire, airport parking, Jetstar membership, booking fees, service fees, and more. 
  • Your FareCredit voucher generally remains valid for 3 years, and with Jetstar Japan, it can be used for 6 months. 
  • Once you cancel your flight, you will receive a credit voucher for the value of the flight and any in-flight extras within 24 hours of canceling your flight. 
  • If a fare difference or Contact Center Booking fee changes in the future, it will not be refunded under Jetstar FareCredit.
  • Regardless of the payment method you used to purchase the ticket, all payment methods will be included in the FareCredit, and the voucher will be issued in the same currency used for purchase. 
  • The FareCredit service is available only for fares and bundles that do not offer flight cancellation, and it can be purchased only for select flights. 
  • These vouchers cannot be resold, and if they are found to have been resold, the airline is liable to cancel them without paying any compensation. 
  • To redeem this voucher, your booking must be made or changed via Jetstar's official website or Jetstar Contact Center before its expiry date, or you will lose the value of the voucher. 
  • The airline accepts no liability if the voucher holder fails to use the voucher as stated in the policy; Jetstar will not be responsible for any compensation. 

How can I apply Jetstar FareCredit to my booking? 

Now that you have learned about the Jetstar FareCredit and its rules and regulations, you should know how it works. This requires you to visit the airline's official website and follow a simple procedure to conveniently add and use a FareCredit. Guide yourself by following the procedure simplified into simple pointers below:

  • Head to the official website of Jetstar at "www.jetstar.com" to proceed. 
  • Add the relevant details and search for the flight as usual. 
  • Customize your booking and add services such as Jetstar FareCredit. 
  • Once added, it will apply to all the passengers included in the booking. 
  • To finalize, make the payment through your preferred payment channel. 

How can I receive a Jetstar FareCredit voucher? 

Once it has been added to your bookings, you can cancel your flight to secure a voucher. This can also be done through Jetstar's official website by following a straightforward procedure. For guidance with the procedure, follow the pointers mentioned earlier in the article: 

  • Visit the official website of Jetstar by searching "www.jetstar.com."
  • Click on the "Manage Booking" option at the top of the website. 
  • Enter your booking details in the designated sections, then click "Manage Booking."
  • Locate the option to cancel your booking and follow the instructions. 
  • Once canceled, you will receive a FareCredit voucher sent to your registered email address within 24 hours. 

Key Advantages of Jetstar FareCredit

There are several other key features that make Jetstar FareCredit a great option when booking a flight. We know that it offers better flexibility, but to what extent? Let's explore it thoroughly through the upcoming pointers ahead:

  • Cancel for Any Reason: You have the privilege to cancel your flight for any reason, and no further questioning will be done. Thus, regardless of cause, whether illness, work, or commitments, you can conveniently cancel without worrying about losing your invested value. 
  • Includes Extras & Add-ons: It covers not only the main amount of the flight ticket but also any additional services you have added to your bookings, including additional baggage, seats, meals, entertainment, or chill kits. 
  • Vouchers are for Multi-Use: The value of the voucher can be applied to multiple flights until it is fully used. This characteristic makes it a great add-on service to include in your booking, so you can stay stress-free without worrying about refunds. 
  • Generous Expiration Date: Another great advantage of the Jetstar FareCredit is that, once you receive a voucher, it remains valid for 3 years, giving you ample time to use it or exhaust its value across multiple bookings. 

Conclusion

The usual stress of losing your money when canceling a flight can be avoided if you have purchased the Jetstar FareCredit. With this, you can ensure a hassle-free experience for yourself, which will help if you need to cancel your flight. As we discussed, the airline will send you a voucher equal to the cost of your ticket and any additional services. You can utilize this voucher across multiple bookings, in compliance with its guidelines. Above, we discussed it in depth, providing you with valuable insights into Jetstar FareCredit that you can refer to to find out whether it is suitable for you. 

Frequently Asked Questions (FAQs) 

Q1. How much does it cost to add Jetstar FareCredit to your booking?

Ans: There is no flat fee for purchasing Jetstar FareCredit; it varies based on your specific route, flight length, and fare price. 

Q2. Can the vouchers obtained be used on Jetstar partner airlines?

Ans: No, Jetstar vouchers cannot be used with any other airline, as they are exclusively valid for Jetstar flights. 

Q3. What should I do if I wish to cancel select passengers on my Jetstar Booking?

Ans: To cancel a flight for a specific person added to your booking, you will have to contact the Jetstar Contact Center to perform a partial cancellation. 

Q4. When will I get my Jetstar FareCredit voucher?

Ans: Once you cancel your Jetstar flight using FareCredit, the credit voucher will be sent to you within 24 hours of cancellation. 

Q5. Does Jetstar FareCredit work for connecting flights? 

Ans: Yes, Jetstar FareCredit works for connecting flights; at purchase, you can choose whether to add it to the entire flight or to specific flights.