• 30 Apr, 2025
  • Travel tips

Australia's low-cost airline, headquartered in Melbourne, ensures passengers receive the best assistance and support. To make this possible, Jetstar offers a variety of services. Of all these services, the best is the baggage allowance, which you can carry free. However, this allowance has a few rules and regulations you must remember when booking a Jetstar flight. In this article, you will read about the baggage allowance of Australia's low-cost airline. Every passenger receives a weight allowance, but the weight restriction for main items in the overhead lockers remains at 56 cm in height by 36 cm in width by 23 cm in depth, including attached wheels and handles.

Checked Baggage: Whether you're travelling light or want more luggage, Jetstar has what you need and, for this reason, Jetstar offers a variety of checked baggage options. Here are the points that will help you understand the rules and limitations of checked baggage: 

  • Your bag should not exceed 32 kg because 32 kg is the limit for checked baggage. 
  • If you need more baggage, Jetstar allows you to add more baggage, for which you will pay a fee, which depends on various factors. 
  • The checked baggage facility is not available for every flight class, and these flight classes are the "Economy starter fares". 
  • It is recommended that the best time to add baggage is at the time of flight booking. 
  • The weight restriction for each bag or item is 32kg. 
  • You must split the weight into two bags if your baggage weighs 35 kg, 40 kg, or more. 
  • The aircraft will carry all bags or items exceeding 32kg as freight.
  • Customers can access cargo options through Qantas Freight.
  • Electric wheelchairs and scooters have no weight restrictions for checking as luggage, and they can be sent without added cost for weight monitoring or bag handling services.

Cabin baggage: Cabin baggage is another type of bag you can carry with you all the time during your flight. Cabin baggage also has its rules, which are essential to follow. Here are the points of all the rules of cabin baggage: 

  • A passenger holding a 14 kg weight allowance cannot bring a main item larger than 10 kg.
  • There is some space beneath your feet in front of your seat, so according to that, every passenger requires only one small item, which could be your Laptop Bag, Camera bag, etc., that fits beneath the seat in front.
  • Exterior objects you hold independently of your main piece and fit beneath the seat in front of you qualify as small items. 
  • There are also some everyday, small items, including a handbag or purse, a laptop bag, a coat or blanket, an umbrella, Infant food and other baby items, a camera, and approved duty-free goods.

Avoid fees at the Airport

  • Hotels check airport baggage at security checkpoints and charge extra fees whenever the size limit is exceeded. The policy requires additional items to undergo checking procedures.
  • There is a trick you can follow to save money. According to that, you should purchase additional baggage online because it will cost less. Abid customers who book online through the website or visit Manage booking can choose extra baggage.

How do I add baggage to Jetstar?

The process of adding baggage is simple and can be done both online and offline. The Steps that you need to follow to add baggage according to your needs are as follows:

  • Begin the process by visiting the official Jetstar website.
  • After visiting this website, you must open the "My Booking" tab.
  • Then, find the flight ticket you want to add baggage to and follow the on-screen instructions.
  • After that, you add the baggage according to your choice and needs, and then you can end the process by paying the applicable fee. 
  • In this way, Jetstar will notify you by sending you a confirmation email. 

Through the Hotline number: Contact Jetstar's customer service representative directly to avoid the online baggage adding process. All you need to do here is dial Jetstar's official hotline number. After that, you will hear an automated process, from which you must choose the correct baggage option, and after that, you have to wait for some time because there is a waiting period of a few minutes, during which you have to stay on the line, till one of the representatives contacts you. After you have provided all the required information to the representative, they can start the baggage addition process. 

At the Airport: Before check-in or at the time of check-in, you are allowed to add baggage at the Airport, and here you need to use the Airport's check-in counter order Kiosk machine, and in this way you can easily add the baggage. 

What are the prohibited goods on Jetstar? 

Certain goods are prohibited, and it is not allowed to travel with them. These items could be sharp objects like Axes and hatchets. Apart from this, a few more items are not permitted in checked or cabin baggage, and the pointwise description of these prohibited Items is as follows. 

Spare batteries

  • Electronic devices include batteries, fuel cells, lithium batteries, non-spillable batteries, nickel-metal hydrides, and dry batteries.
  • Two spare batteries maximum per passenger are allowed on board the aircraft.

Batteries up to 100 Wh

  • Lithium metal batteries: The lithium metal content should not exceed 2 grams.
  • Lithium-ion batteries: The Watt-hour rating, measuring the product's power capacity, must not exceed 100 Wh.
  • Incoming passengers may bring exhausted batteries for the electronic devices they are carrying.

Batteries exceeding 100 Wh

  • For batteries exceeding 100 Wh but not exceeding 160 Wh: Taking a break from the legislation, the lithium content cannot exceed Portable Electronic Devices (PEDS and portable Medical Electronic Devices (PMEDS). Only two are allowed.
  • Electronic cigarettes, including e-cigar, e-pipe, all varieties of personal vaporiser, electronic NONCigarette delivery systems, heat-not-burn products, electronic hookah, etc.
Prohibited
  • Unmanned Aircraft Systems/ UAS/UAVS/RPAS carried by Operators or exclusively designed for use by those persons not weighing more than 2 kilograms/ 4.4 pounds in switched-off condition and appropriately packed.

Final words

The above article is all about Jetstar's baggage allowance, and hopefully, after reading the above information, you can now pack your luggage in the correct order. If you'd like to read more about Jetstar, visit its official website.