How Can I Request Special Assistance on Avianca?

Traveling is not accessible for everyone, especially for disabled persons. They might face some issues while traveling by air, but airlines provide special assistance, which is helpful for them. If you make a reservation with Avianca Airlines, they will give the best services and take complete care of passengers with disabilities. You will get Avianca disability assistance in multiple ways. Pick the method that will be more suitable. For further queries, you can also contact the customer service representative, who will resolve all the queries immediately. However, you will be enlightened with the mediums in the read below.

Use the online medium to add special assistance

For Avianca's special assistance request, you can use the online medium. This method is one of the fastest and most efficient. First, access the airline's official website. Then, follow the steps described below.

• Navigate to the official web page of Avianca Airlines.
• On the homepage of the airline you will get the Information and Help tab.
• Under that tab, you need to click on the Special Assistance option.
• Select the type of Special Assistance you need during the traveling.
• Fill out the form and attach the medical documents with it.
• Press the submit button.

What types of special assistance does Avianca offer?

Avianca Airlines is a well-known airline that provides the best facilities to passengers. If you are traveling with a passenger with a disability, the airline will provide special assistance to them. Avianca Airlines offers various services to the passengers that are mentioned below.

• Medical Assistance: Avianca offers medical assistance to passengers. If you need medication or have an emergency, you can request this service. The airline will provide proper attention to safety and health.
• Wheelchair: If you are traveling with your grandparents and want to take a wheelchair, then the airline also provides this service. You just need to access the official website and complete the procedure. 
• Portable medical equipment: The passengers who are traveling with a patient an want to carry oxygen concentrators and portable dialysis equipment, then airline offer this service as well. 

How can I modify my special assistance request with Avianca?

After adding Avianca special services for passengers, if you need to make some modifications, then use the phone call medium. It is one of the most effective and fastest ways and you need to dial the customer service number at  1 (866) 919-0081. After making the call, go through the directions that are given below.

• The call will be forwarded to the automated voice of the computer.
• It will provide the instructions. Follow all the steps and the call will be directed to the IVR menu.
• Press the key and the call will be transferred to the customer support agent.
• They will aid you regarding your concerns.

What should I do if I need special assistance during a layover with Avianca?

If you need special assistance during a layover with Avianca Airlines then contact the customer service executive, who will provide the guidance on the query. You can also get this facility at the airport after reaching to the destination.